Refund policy

At AURACULUS, every item is made to order.

Because of this, we do not accept returns or refunds for:

  • incorrect size selected by the customer
  • change of mind
  • accidental orders

However, if your item arrives:

  • damaged
  • defective
  • or with a printing error

please contact us within 7 days of delivery with photos of the item, and we’ll do our best to resolve the issue.